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Macy’s to pay $650,000 in shopper-profiling probe

ALBANY (AP) — Macy’s has agreed to pay $650,000 to settle allegations of racial profiling at its flagship store in Manhattan’s Herald Square.

Under the agreement signed Tuesday with New York’s attorney general, the retailer will adopt new policies on police access to its security camera monitors and against profiling, further train employees, investigate customer complaints, keep better records of detentions and report for three years on its compliance.

Attorney General Eric Schneiderman said the settlement should help ensure customers are treated equally regardless of race or ethnicity at the retail giant’s 42 department stores statewide.

“It is absolutely unacceptable — and it’s illegal — for anyone in New York to be treated like a criminal simply because of the color of their skin,” Schneiderman said.

The attorney general’s Civil Rights Bureau said it opened an investigation into Macy’s in February 2013 when it received several complaints from minority customers.