By: Nicole Black//March 10, 2023
By: Nicole Black//March 10, 2023//
You’ve probably seen many recent headlines about ChatGPT, an AI-powered chatbot that generates human-like responses to questions. In my last article, I explained what it is and why it matters to lawyers. In this article, I’ll explore 10 ways legal professionals can use ChatGPT in their daily workflow, including for legal research, writing, client service and more.
For the use cases listed below, you can query either ChatGPT (online: https://chat.openai.com/chat) or, if you have access to it, Bing’s new ChatGPT tool (https://tinyurl.com/DRBingChatGPT). While both chatbots provide helpful answers, Bing’s database is more current. Bing’s results also include citations that allow you to view the website from which the information was obtained.
When using ChatGPT, it’s essential that you already have a sufficient knowledge base regarding the topics you’re enquiring about. With AI chatbots, the goal is to save time and hone in on key issues. These tools cannot replace lawyers or legal expertise; it’s up to you to analyze the responses and revise them accordingly so that they are ultimately accurate and meet your needs.
Remember that no matter the query, you’ll obtain the best results by ensuring that your question is as detailed as possible. Provide sufficient context regarding your role in the scenario, any necessary jurisdictional information and the desired end product. Then carefully review the output and cross-check it with reliable sources if needed.
Since the ethical issues presented by this technology haven’t been fully vetted at this early stage, it’s advisable to keep client confidentiality in mind and craft queries that don’t disclose any identifiable client information that may be confidential.
That said, let’s dive in and explore ways that legal professionals can use ChatGPT technology. Below I list 10 ways to use ChatGPT as part of your preliminary workflow process across a variety of situations, including legal research, document drafting, trial preparation, law firm management and more. I tested each concept before including it in this article and found the output provided to be helpful and a great starting point.
As you can see, ChatGPT has the potential to streamline and improve the quality of your work. Certainly, it doesn’t replace your professional expertise and judgment. Instead, it provides a complementary tool that helps you work more efficiently and effectively.
Generative AI tools like ChatGPT are the future, and I fully expect that they’ll rapidly become part of the daily workflow of lawyers. You’ll soon find that even if you’re not using this technology, there’s a good chance that your opponents will.
Nicole Black is a Rochester attorney, author, journalist and the Head of SME and External Education at MyCase legal practice management software, an AffiniPay company. She is the nationally-recognized author of “Cloud Computing for Lawyers” (2012) and co-authors “Social Media for Lawyers: The Next Frontier” (2010), both published by the American Bar Association. She also co-authors “Criminal Law in New York,” a Thomson Reuters treatise. She writes regular columns for Above the Law, ABA Journal, and The Daily Record, has authored hundreds of articles for other publications, and regularly speaks at conferences regarding the intersection of law and emerging technologies. She is an ABA Legal Rebel, and is listed on the Fastcase 50 and ABA LTRC Women in Legal Tech. She can be contacted at [email protected].